Clockwise Fulfillment Agreement (CFA)

Effective November 1st, 2022

Overview

Good Faith Agreement
Law to Govern Contract
General
- Store Integration
- Payment
Print on Demand (POD)
- Pricing & Fees
- Samples
- SKU Compliance
- Substitutions
- Packaging
- Shipping
- Returns & Exchanges
- Customer Service
- Termination
Fulfillment
- Inventory
- Order Processing
- Packaging
- Shipping
- Returns & Exchanges
- Customer Service
- Billing
- Inventory Removal
- Termination

GOOD FAITH AGREEMENT

This Agreement is made in good faith, between Clockwise, Inc., herein referred to as “Clockwise,” “We,” or “Our,” residing at 511 14th Street, Arnold PA 15068, and You, herein referred to as “You,” “Your” or “Our Client,” residing at the address provided by You. It is understood that this Agreement is offered subject to Your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures.

No agency, partnership, joint venture, employee-employer, franchiser-franchisee relationship, etc. is intended or created by this Agreement. You acknowledge that You have all the necessary permits to grant us with Customers’ personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In Our sole discretion, We may assign this Agreement upon notice to You. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by You or others does not waive Our right to act with respect to subsequent or similar breaches. We do not guarantee that We will take action against all breaches of this Agreement.

You will indemnify and hold Clockwise, (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Your breach of this Agreement, or Your violation of any law or the rights of a third party.

Clockwise reserves the right to make changes to the terms of this Agreement, and updates to these procedures may be published on the Site by Clockwise and can be found here: https://help.clockwise.io/.

If You do not agree to the terms of this Agreement, do not use the Clockwise Print on Demand or Warehousing & Fulfillment Services.

LAW TO GOVERN CONTRACT

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the Commonwealth of Pennsylvania.

In the event of a dispute, Clockwise strongly encourages You to first contact us directly to seek a resolution satisfactory to all parties, and We will consider all reasonable requests put forth towards a resolution.

If a resolution cannot be achieved through alternative dispute resolution procedures the parties agree that Allegheny County, Pennsylvania, shall be the sole and exclusive venue for any litigation or other proceeding between the Parties that may be brought to arise out of or in connection with or by reason of this Agreement (including non-contractual disputes or claims).

GENERAL

Store Integration

It is Your sole responsibility to create and maintain an account for the E-Commerce platform of Your choosing.

Fees associated with the creation or maintenance of that platform are not covered under this Agreement.

Supported Platforms

Clockwise is currently able to integrate with Your E-Commerce store (“Store”) for the purposes of Print on Demand or Warehousing & Fulfillment services on the following E-Commerce platforms:

Shopify
WooCommerce

A fee of $25.00/month will be billed for the integration of Your first Store with Clockwise. Integration for each additional store will be billed at $10.00/month. These rates are subject to change.

Clockwise can also integrate with Your custom platform via API. Additional fees for integration may apply.

Clockwise does not require integration of a 3rd party platform to store Your inventory and ship products out on Your behalf.

Ensuring Accuracy of Available Products and Inventory

Clockwise is not responsible for any maintenance or data entry required to keep Your Store up to date. Clockwise will notify You of key events—for example, when inventory is restocked, or when a new design is ready for print on demand—but ultimately, it is Your responsibility to ensure the information on Your Store is accurate

Payment

You will be required to keep a credit card on file with us, which will be used to add Credit to Your Clockwise account. You can opt to select the amount of Credit automatically added to Your account. When Your account reaches $25.00, Your account will be credited the amount You specify. This is to prevent and/or reduce interruptions to service.

Our services are dependent on available Credit in Your account. Should Your account go into the negative, pending POD orders and Fulfillment orders will be placed On Hold until Your account is brought current. Additionally, inventoried items will not be released until Your account is brought current.

PRINT ON DEMAND (POD)

Print on Demand (“POD”) refers to the service wherein Clockwise prints Your designs direct-to-garment and ships them out on a per-order basis, eliminating the need for inventory.

Pricing & Fees

Clockwise maintains a catalog of available POD products. Up-to-date pricing for POD products can be found here: Print On Demand Catalog

The Listed prices include the cost of the product, the first print location, and shipping to a location within the contiguous United States of America.

For Products sized 2XL and above, products with additional print locations, products with custom size labels incur additional fees accordingly.

International shipments and shipments to Hawaii or Alaska will incur an additional fee.

Please refer to our Print on Demand Pricing Guide for more details.

Samples

Clockwise strongly encourages You to order a sample design for any product You plan to sell using Our print on demand services.

This will allow Clockwise and You to ensure that:

The artwork is in the appropriate format.
The print is sized and positioned correctly.
You are happy with the product before beginning to sell.

Samples can be ordered via Our app: Order a Sample

SKU Compliance

Clockwise POD customers can create new products anytime via the Clockwise app: Create a new product

Note that You will need to have Your Store already set up, as well as approved and integrated into our system before You can create new products.

Once You create a product in Your Store, Our app will automatically generate a set of unique SKU numbers for each size and color combo that You specified. Each SKU will need to be copied and pasted into the corresponding product variation in Your ecommerce store.

These SKU numbers are how Clockwise identifies Your products in Our system, and it is vitally important that these SKUs are transferred correctly. As the Store owner, it is Your responsibility to double-check SKU accuracy before putting Your products up for sale. In the event of a missing or inaccurate SKU, Clockwise cannot guarantee that Your orders will be printed and shipped in a timely manner.

Substitutions

In the event that a POD product is unavailable at the time an order is received, Clockwise reserves the right to substitute the closest possible garment in order to ensure Your product is shipped within 5 business days.

If no appropriate substitute is available for a product, Clockwise will notify You, so that You may choose how to proceed.

Packaging

Clockwise ships using poly-mailers, which are suitable for most print on-demand orders. If an order requires additional packaging (e.g. bulky orders, orders with several pieces, fragile items, etc), You will be responsible for the cost of that packaging. Fragile items may incur an additional surcharge.

Clockwise will package products as securely as possible to prevent damage from occurring in-transit, but is not responsible for product damage that happens in-transit. Any damage that occurs in-transit may be reported to the courier (e.g. UPS, USPS or FedEx) for assistance.

You have the option of providing Clockwise with custom shipping materials at no additional charge, as long as those materials are in accordance with USPS, UPS and FedEx guidelines. If You are interested in custom shipping materials, contact Clockwise Customer Support (Print@clockwise.io), and we’ll work together to find a suitable option.

Custom Inserts

Clockwise is happy to add a free custom insert to any order before shipping. Common examples include postcards, coupon codes, stickers, and button pins.

Garments, accessories or other items worth more than $0.25 such as bandanas, enamel pins, foam bricks, etc. are ineligible for use as custom inserts and are subject to regular pick-and-pack fees.

Custom inserts must apply to every order that is processed.

Inserts must be delivered to Clockwise in the form You would like them to be sent. For instance, if You want to include a sticker pack, the individual packs must be assembled before sending them to Clockwise. Bundled inserts are limited to paper goods & stickers.

If Your inserts require bundling, Clockwise reserves the right to charge an assembly fee.

Shipping

POD items will ship out within 3-5 business days of the order being received.

During high volume sales events (e.g client-run sales, major holidays, etc), turnaround times may increase. Making Clockwise aware of any sales You will be running ahead of time will help keep turnaround times down.

When an order is being processed by Clockwise, Your customers will get a tracking number, which might not update with details right away since the shipping label is processed first, before production and packing.

Items weighing less than 1 lb. are shipped via USPS First Class Mail (1-3 Business days to destination).
Items weighing greater than 1 lb. are shipped via UPS SurePost or USPS Priority Mail (3-4 business days to destination).

Items shipping to Alaska or Hawaii may take longer to arrive.

These couriers and shipping services are subject to change.

It is the sole responsibility of the buyer to make certain that she or he enters the address correctly. Clockwise recommends that You ask Your customers to double-check the address they enter and make sure the address is valid for USPS, UPS or FedEx shipments. Clockwise is not to be held responsible for orders shipped to the wrong address as a result of Your customer's mistake or misspelling of the shipping address.

Due to the high volume of orders We receive on a daily basis, address changes, order cancellations, and order changes will not be accepted and/or granted after an order is placed.

Our packages cannot be forwarded to a different address in the case of an incorrect address. The shipping address entered must be the final location of the shipment.

International Shipments

International shipments will incur an extra charge of +$9.95/item. This rate is subject to change.

International shipments may take up to several weeks to arrive, depending on shipping industry logistics, customs processing time, and local service.

Please note that Your customer is responsible for any VAT, tariff, duties, taxes, handling fees, customs clearance charges, etc. required for importing consumer goods.

Clockwise recommends pricing accordingly and preparing Your customers for shipping times and any fees they may incur.

Lost, Damaged or Missing Shipments

Clockwise is not responsible for lost or stolen packages.

In the event that Your customer’s package is missing, the issue may resolve itself by waiting another business day or two, as delivery vehicles use GPS that can automatically update a package as "delivered" prematurely.

If the package is still missing or suspected to be stolen, Your customer should contact a local branch of the courier it shipped with (e.g. UPS, USPS or FedEx) for further assistance. Please note that with UPS Surepost, a shipment is transferred to USPS for local delivery. After the package is delivered into USPS hands, USPS must be contacted for help with tracking.

If a package is returned to us, Clockwise will notify You. Please note that You will be charged if You ask us to reship an order.

Returns & Exchanges

If Your customer receives a POD product that is defective in some way, Clockwise will print and ship a replacement product at no cost to You. However, Clockwise is not responsible for damage that occurs during shipping. In the event that a POD product has been damaged in transit, Your customer must contact a local branch of the courier it shipped with (e.g. UPS, USPS or FedEx) for assistance.

As Print-on-Demand is a service that keeps no inventory, items cannot be exchanged. If Your customer would like to make an exchange, a new order will need to be submitted via Your E-Commerce platform for the desired product and will be processed accordingly.

Clockwise is not responsible for processing POD returns. If You have a customer who would like to make a return, they must return the product to You.

Customer Service

Clockwise will not respond directly to customer service requests from Our clients’ end customers. In the event that We receive a customer service request, We will forward the request directly to You at the email associated with the account. It will be Your responsibility to ultimately respond to that customer.

Termination

If You wish to terminate Your Print on Demand account Clockwise, You must notify Clockwise of Your intent to terminate. Clockwise will terminate all production for Your Store within 3-5 business days of receiving Your notice of termination, and will notify You once the termination has been completed. Any orders received during this transition period before termination has been completed will be produced and billed for at normal rates. Please plan accordingly.

Any balance remaining in Your account upon termination will be refunded to You after any and all outstanding service charges are applied.

Clockwise reserves the right to terminate Our obligation to produce Your goods at any time with or without a cause, and especially if You are in default of Your payment obligations to us, or You violate any part of this Agreement or applicable law.

FULFILLMENT

The Clockwise Fulfillment Service stores inventory for You in Our warehouses to ship out to Your customers as You receive orders, with some exceptions.

Clockwise does not store or ship the following products:

Products that are Illegal, restricted or prohibited in the US or wherever they will be shipped, including but not limited to: explosives, drugs, counterfeit products, hazardous materials, contraband or illegal substances, radioactive elements, etc.
Biological matter, including but not limited to: plants and animals, living or dead.
Drugs, prescription medications, hormones, supplements or steroids, or other controlled substances.
Perishable or date- and temperature-sensitive products, including but not limited to: animals and animal products, food, beverages, liquids, and live plants.
Poisonous, toxic or infectious products and substances, including but not limited to: medical specimens, pesticides, and herbicides.
Products that infringe third party rights (e.g. intellectual property rights) or include and/or portray illegal, hateful, or immoral content or elements
Weapons, fireworks, fuel, firearms and guns, tear gas, ammunition, military equipment, military and law enforcement equipment.
Products larger than 1 sq ft, weighing above 40 lbs, or worth more than $500 apiece.

This list of restrictions is subject to change.

Clockwise reserves the right to review whether any incoming inventory products warehousing comply with the aforementioned criteria, and approve or reject the products accordingly. Clockwise may also modify a product's specification and/or fees applicable for warehousing the Product. The Client will be informed about any such decision.

Under this Agreement, Clockwise may dispose of or otherwise remove any items shipped to Our warehouses that are not in compliance with these rules, or which have not arrived with proper notice at Our own discretion.

Inventory

To prevent errors and to reduce processing time, Clockwise requires the following with each shipment of inventory:

The products being received must be created in Your Clockwise account and have an assigned SKU prior to the item(s) being sold on Your Store or other sale venue.
Advance notice of each shipment prior to entering transit, Including:
- The number of Skids or Parcels expected with the shipment and how they will be received (e.g. in skids, cartons, boxes, etc.).
- An itemized list of what is expected within the shipment.
- Tracking details for each piece of the shipment.

Clockwise requires each SKU to be packaged in its own carton and each carton to be labeled clearly on the exterior with the SKU contained therein. You may place several SKUs into a larger box or container for shipment as long as:

Each SKU is kept distinct from other other products in its own carton within the larger container.
Each carton is labeled with the SKU contained therein.
Each larger box or container consisting of multiple products is labeled with each of the SKUs contained therein

Any shipments for which Clockwise does not receive advanced notice or that are not in compliance with the above are subject to non-compliance fees and/or refusal of delivery.

When Clockwise receives the products, We unpack and count each product, ensuring that We have received the expected quantities, and that every item is in salable condition. Once the products are inventoried, Clockwise will confirm the quantities We have received for each SKU, which will need to be copied, along with the SKU, into the corresponding product variation in Your Store.

For any items shipped to Clockwise, without notice or instruction as to the handling of the items, Clockwise will notify You at Your last known contact details. You will have 30 days from notification to arrange the retrieval of Your items from Our facilities or provide instruction. If You fail to retrieve the products or notify Clockwise of Your intentions within that period of time, the products will be considered to be abandoned, in which case Clockwise reserves the right to handle the abandoned products in any manner deemed fit and at Our sole discretion. The implementation by Clockwise of any instructions provided by You are subject to any and all applicable fees.

Clockwise-Produced Inventory

If Clockwise is producing inventory that You wish to have warehoused and fulfilled, please notify us in the order notes for each PO, and via Clockwise Customer Support (Print@clockwise.io).

Bundling

Multi-Packs, Bundles or Kits must receive their own distinct SKU as a single contained unit, and should arrive at Our warehouse pre-assembled.

If You have multi-packs, bundles, or ktis that require assembly, Clockwise can assemble these for You for a fee.

Monthly Subscription Products

When Clockwise fulfills orders for Your monthly subscription items, Clockwise does so only with the amount of stock that We have on hand in Our warehouses. You are responsible for making sure there is sufficient stock when You run monthly subscription items.

If Clockwise is producing the item for You and the order is insufficient to meet the needs of the recipients, Clockwise can produce the difference, but any additional pieces will be subject to billing at normal rates.

Damaged/Unsalable Products

In the event that a product is damaged or otherwise rendered unsalable while in a Clockwise warehouse, Clockwise will replace the product at no cost to You. If the item has left Clockwise warehouses before the damage is discovered, Clockwise requires photographic proof of damage within 72 hours of receipt. If the product is not easily replaceable, Clockwise will credit the wholesale cost of the product to Your account. Documentation must be provided of the wholesale cost before credit will be applied.

Clockwise warehouses are not intended as extended storage facilities. We do Our best to rotate stock, limit the amount and intensity of light, and take other precautions against the aging of products, but cannot guarantee that garments held in storage will not fade or degrade over time, particularly for plastic-based and blended fabrics, and products containing elastics. Clockwise is not responsible for degradation of products that have remained in storage for 12 months or longer.

Order Processing

Clockwise agrees to fulfill all orders in a timely manner:

If an order contains only fulfillment items, Clockwise will pack and ship the order within 2-4 business days.
If an order contains both POD and fulfillment items, Clockwise will pack all items together, and ship within 5 business days.
In the event that a product is unavailable at the time an order is received, Clockwise will notify You immediately.
During high volume sales events (e.g client-run sales, major holidays, etc), turnaround times may increase.

Due to the high volume of orders Clockwise receives and Our quick turnaround times, order cancellations, and order changes will not be accepted and/or granted after an order is placed.

Packaging

Clockwise ships using poly-mailers, which are suitable for most fulfillment orders. If an order requires additional packaging (e.g. bulky orders, orders with several pieces, fragile items, etc), You will be responsible for the cost of that packaging. Fragile items may incur an additional surcharge.

Custom Inserts

Clockwise is happy to add a free custom insert to any order before shipping. Common examples include postcards, coupon codes, stickers, and button pins.

Garments, accessories or other items worth more than $0.25 such as bandanas, enamel pins, foam bricks, etc. are ineligible for use as custom inserts and are subject to regular pick-and-pack fees.

Custom inserts must apply to every order that is processed.

Free gift promotion items do not count as a free custom insert and must have a SKU assigned to the items prior to running the promotion. The free gift must be set up so that Your customer adds the gift item to their cart, which is made free for them via coupon code. Free gift items are subject to pick and pack fees.

If Your inserts require bundling, Clockwise reserves the right to charge an assembly fee.

Shipping

When an order is being processed by Clockwise, Your customers will get a tracking number, which might not update with details right away since the shipping label is processed first, before packing.

Items weighing less than 1 lb. are shipped via USPS First Class Mail (1-3 Business days to destination).
Items weighing greater than 1 lb. are shipped via UPS SurePost or USPS Priority Mail (3-4 business days to destination).

Items shipping to Alaska or Hawaii may take longer to arrive.

Our packages cannot be forwarded to a different address in the case of an incorrect address. The shipping address entered must be the final location of the shipment.

International Shipments

International shipments may take up to several weeks to arrive, depending on shipping industry logistics, customs processing time, and local service.

Please note that Your customer is responsible for any VAT, tariff, duties, taxes, handling fees, customs clearance charges, etc. required for importing consumer goods.

Clockwise recommends pricing accordingly and preparing Your customers for shipping times and any fees they may incur.

Lost, Damaged or Missing Shipments

Clockwise is not responsible for lost or stolen packages.

If the package is still missing or suspected to be stolen, Your customer should contact a local branch of the courier (e.g. USPS, UPS or FedEx) for further assistance. Please note that with UPS Surepost, a shipment is transferred to USPS for local delivery. After the package is delivered into USPS hands, USPS must be contacted for help with tracking.

If a package is returned to us, Clockwise will notify You. Please note that You will be charged if You ask us to reship an order.

Returns & Exchanges

Exchanges

In order to maintain inventory record accuracy in both Your Store and in Our warehouses, exchanges must be processed within Your E-Commerce platform and a new order submitted to us. This can be achieved by either

Having Your customer order the new product and return the exchange product. (We suggest letting Your customer know that the quickest way to exchange an item is to return the items that they don’t want and place a new order at the same time. This way, the risk that an item goes out of stock while an exchange is processing is greatly minimized and they will get the item more quickly.)

Generating a manual order for the exchange and instructing the customer to return the exchange product to Clockwise with a note identifying why the item is being returned.
- How to make a manual order in Shopify
- How to make a manual order in WooCommerce

Clockwise will notify You once the returned item has been received so that You can process the refund accordingly.

Under this Agreement, Clockwise is not responsible for the materials or shipping costs incurred as a result of making an exchange, including packaging or labels.

Fulfillment Error

If Your customer does not receive the item as ordered (e.g. incorrect size, product or color), provided that Clockwise is notified within 72 hours of the delivery for correction, Clockwise will pay for the return shipment of the incorrect item. The replacement will be shipped out at no cost to You.

Returns Due to Product Defects

If Your customer receives a product that was made by Clockwise and is defective, Clockwise will pay for the replacement of that product, provided that Clockwise is notified within 72 hours of the delivery for correction. However, Clockwise is not responsible for damage that occurs during shipping. In the event that a product has been damaged in transit, Your customer must contact a local branch of the courier (e.g USPS, UPS or FedEx) for assistance.

Fulfillment Returns

If an end-customer returns an inventoried item in salable condition, Clockwise will re-inventory that item to re-sell. If the item is not in saleable condition, Clockwise will notify You, and You will be responsible for resolving that return with Your customer.

Under this Agreement, Clockwise is not responsible for the materials or shipping costs incurred as a result of a return, including packaging or labels, unless the return is the result of an error by Clockwise.

Customer Service

Clockwise will not respond directly to customer service requests from Our clients’ end users. In the event that Clockwise receives a customer service request, We will forward the request directly to You at the email associated with the account. It will be Your responsibility to handle any customer service communications with Your customer.

Billing

Clockwise bills monthly for the storage, picking & shipping of all items housed in Our warehouses on Your behalf. Please refer to our Fulfillment Pricing Guide for more details.

Storage

Items placed into inventory are billed at the time of receipt for the remainder of the current month.

Items remaining in inventory on the 1st of the month will be billed for the remainder of the month.

Monthly fees for inventory are calculated on a per-item basis. Irregular items or pallets are billed at $75/pallet.

These storage fees are subject to change.

Fulfillment

Clockwise charges a per-item fee to Pick-and-Pack the item(s) for shipment. Fees are based on the total number of items per category in an individual order and are subject to change

Pick-and-Pack fees apply to the withdrawal of any inventory for any reason, including account termination or inventory liquidation.

Shipment

Clockwise negotiates competitive rates for Our clients with Our chosen couriers. These savings are passed along to You.

Shipping fees will be charged to Your account at the time of shipment of inventoried items.

For shipments within the United States of America:

Items < 1 lb. will be shipped via USPS First Class Mail. Fees for this service vary depending on weight and destination.
Items > 1 lb. but less than 10 LBS. will be shipped via UPS SurePost or USPS Priority Mail. Fees for this service vary depending on weight and destination.
Items > 10 LBS. will be shipped via UPS Ground. Fees for this service vary based on weight and destination.

International shipments may take up to several weeks to arrive, depending on shipping industry logistics, customs processing time, and local service. International shipments may also subject Your customers to customs & import fees that are not covered by this Agreement. Clockwise recommends pricing accordingly and preparing Your customers for shipping times and any fees they may incur.

The above fees apply to the shipment of any inventory or product for any reason, including account termination or inventory liquidation.

Delivery

Clockwise can also deliver inventory to anywhere within 100 miles of our warehouse.

Delivery fees will be $3.90 per mile and $45 per pallet per delivery.

Additional surcharges may apply.

Inventory Removal

In the event that You wish to retrieve, remove or liquidate any of Your inventory, Clockwise can accommodate You in the following ways:

Clockwise can ship the items back to You. Regular pick & pack and shipping fees apply.
Clockwise can ship the items to an organization or business for donation or disposal. Please note that Clockwise is not responsible for providing any forms related to the donation of Your products for tax purposes. Regular pick & pack and shipping fees apply.
Clockwise can prepare inventory to be picked up for disposal or donation. Regular pick & pack fees apply.

You will be responsible for any fees associated with the donation or disposal, and for any special processing undertaken by Clockwise to be in compliance for donation or disposal.

Processing the removal of Your inventory from Our warehouses in quantities above 200 pieces may be subject to additional fees.

You may request that Clockwise dispose of remaining inventory stored at Our warehouses that You do not wish to retrieve or send for disposal elsewhere. If so, Clockwise may destroy or dispose of the respective products, or, donate the respective products to a charity or non-profit organization of Our choice, or, sell the products at Our own discretion.

Clockwise is under no obligation to sell Your unwanted inventory on Your behalf but, in the event of any sale, Clockwise reserves the right to retain the sale proceeds, with no obligation to transfer any of the sale proceeds to You.

For any products shipped to Clockwise without notice or instruction as to the handling of the products, Clockwise will notify You at Your last known contact details. You will have 30 days from notification to arrange the retrieval of Your items from Our facilities or provide instruction. If You fail to retrieve the products or notify Clockwise of Your intentions within that period of time, the products will be considered to be abandoned, in which case Clockwise reserves the right to handle the abandoned products in any manner deemed fit and at Our sole discretion. The implementation by Clockwise of any instructions provided by You are subject to any and all applicable fees.

Termination

If You no longer wish to store Your inventory at Clockwise, You must notify Clockwise of Your intent to terminate Your Warehousing & Fulfillment Account. Clockwise will terminate all fulfillment of Your products within 3-5 business days of receiving Your notice of termination, and will notify You once the termination has been completed. Any orders received during this transition period before termination has been completed will be fulfilled and billed for at normal rates. Please plan accordingly.

You must arrange to retrieve, donate or destroy Your inventory as described in Inventory Removal above within 30 days of Your notice to terminate, at which time Your account must also be brought current. Any balance remaining in Your account at this time will be refunded to You after any and all outstanding service charges are applied.

Lien Against User’s Goods

Clockwise reserves the right to keep possession of Your inventory as security for the payment of charges owed in relation to the Warehousing and Fulfillment Services. If You owe charges for Warehousing and Fulfillment Services provided to You by Clockwise, Clockwise has the right to sell any products stored in Our facilities in the enforcement of this lien, in accordance with applicable laws.

Clockwise reserves the right to terminate Our obligation to warehouse Your goods at any time with or without a cause, and especially if You are in default of Your payment obligations to us, or You violate any part of this Agreement or applicable law.